i would like to take the time to mention that i'm not a dev for the game, so i don't know how to fix problems(wish i did, then all of my skins would work in game). However, you can go here: http://redmine.rigsofrods.com/ and file a support ticket and they will help you asap(not the same asap ea/bb has). They work on as much as they can and can take a while, especialy if they have to redo a lot of code. the screenshot; however, did at one time work for me, but i haven't used it lately so i don't know if it still works for me or not. all i can think of is to use a video recording program like wegame that does videos and screenshots (i think all recorders do this). the only issue i have with wegame is sometimes the client process sometimes needs to be restarted a few times before it works.